What Quality are the videos encoded at?
Each video is availble in 3 levels of quality (Low, Medium, High) to support users with low to high bandwidth connections.
Can I purchase all videos at once?
Yes, you can purchase all videos in a category by clicking "Purchase Access to All Videos" above the category listing. You will be granted access to all the videos in that category for 30 days.
How do I get credit for watching the courses?
The time you spend watching each video is logged, and credit is kept track of and associated with your account automatically.
What should I do if a video is "stuttering"?
Streaming video on the internet requires sufficient bandwidth from the end-user. If you happen to encounter any streaming issues while watching, see this article about
Troubleshooting Streaming Issues
for help. In any case, always make sure to close all downloads and uploads and unnecessary applications while viewing.